Skip to main content

Clinical Director

Duties and Responsibilities:

  • Assigns and oversees client case load assignments.
  • Ensures that service delivery is performed according to OCYFS’s Mission, Policies and Procedures, Funding Performance Indicators and OCYFS’s vision and beliefs.
  • Assists with the hiring of staff.
  • Trains new management staff.
  • Conducts performance evaluations of all program staff in compliance with OCYFS’s personnel policies.
  • Monitors program staff strengths and weaknesses and develops training to remediate deficit areas.
  • Conducts weekly staff meetings.
  • Ensures that 90-day reviews are staffed and recorded in each client case file.
  • Ensures program staff maintain updated information regarding available community resources and linkages, including arrangements for in-service training meetings with these linkages as needed to keep Program Staff informed of services available and referral process.
  • Maintain on-call schedule and provide support/guidance to on-call staff for after hour issues.
  • Participates in agency performance quality improvement and attends all PQI committee meetings.
  • Monitors case files for documentation to determine quality and quantity of services.
  • Provides case management services in absence of case manager as needed.
  • Responsible for lead implementation and explanation of Sanctuary Model standards  
  • Reviews performance quality improvement reports to identify areas of needed improvement, and participates in developing and implementing solutions to improve the quality of services.
  • Serves as primary court liaison and maintains schedule for Program Staff to cover juvenile court dockets.
  • Completes all assigned case management projects to include development, training and implementation.
  • Works collaboratively with all stakeholders. 
  • Conduct investigations and reviews of all critical incidents, accidents, and grievances
  • Maintain compliance with applicable licensing and accreditation standards.
  • Performs other duties as assigned by Executive Director.

Minimum Education and Experience:

  • Master’s Degree in a social service or juvenile justice field and with two or more years of supervisory experience required.
  • LCSW or LPC with Medicaid experience preferred.
  • Pass a drug screen and maintain a current TB card. 
  • Must have a current Arkansas Driver’s license and insurable under OCYFS’s commercial vehicle insurance policy.
  • Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
  • Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
  • Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies.

Skills and Knowledge:

  • Works effectively with all agency staff members to promote a positive, productive ethical culture.
  • Demonstrates knowledge of juvenile justice and child development issues.
  • Demonstrates understanding of funding sources and their respective/required performance indicators.
  • Demonstrates knowledge of Arkansas licensing regulations.
  • Displays leadership skills.
  • Demonstrates competency to assess the needs of clients and develop effective intervention services.
  • Demonstrates knowledge of community resources that provide services to youth and families.
  • Practices and models excellent case management and work management skills.
  • Practices excellent organizational skills.
  • Practices and models conflict resolution skills.
  • Teaches and motivates others to provide quality services.
  • Follows OCYFS code of ethics.
  • Demonstrates cultural sensitivity to OCYFS’s clients and families.

To apply, please submit a résumé to:
ATTN: Human Resources
Ouachita Children, Youth, & Family Services
P.O. Box 1180
Hot Springs, AR 71902

or by email to

Powered by Firespring