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Qualified Behavioral Health Provider (QBHP)

Duties and Responsibilities:

  • Maintains client case file documentation and records all case management activity daily
  • Work closely with DCFS case workers
  • Serves as part of the client’s treatment team
  • Provides professionally appropriate transportation as necessary to accomplish treatment goals.
  • Makes necessary referrals and serves as liaison with other agencies
  • Provides timely documentation to support services rendered and provides written reports as required by other agencies (i.e. DCFS, legal systems, etc.)
  • Supports medical records’ staff in securing PCP referrals in a timely manner
  • Physically capable and willing to teach and assist youth in independent living activities
  • Establishes positive relationship with client, family and their support network
  • Physically capable of restraining youth if necessary (must be trained in handle with care and follow policy guidelines concerning seclusion/restraint)
  • Models stability for client and family with regular sessions
  • Empowers client to improve day to day functionality, reducing stressors and increasing ability to focus on treatment goals
  • Encourages client compliance with the established treatment plan
  • Provide behavioral interventions and crisis stabilization
  • Monitors/reports clients behavior in all environments
  • Meets weekly billing quotas as established by the Clinical Director and submits Medicaid billing daily
  • Participates in weekly staff meetings
  • Attends all mandatory trainings.
  • Provide 3 hour services per client per week
  • Participates in agency performance quality improvement.
  • Participates in OCC on-call weekly rotation. 
  • Other duties as assigned

Minimum Education and Experience:

  • Bachelor’s degree in human services or another related field preferred and a demonstrated ability to work with the target population; This can be offset by work experience at discretion of OCYFS.
  • Previous experience billing Medicaid
  • 2 years of experience working with “at-risk” youth or other populations with special needs preferred
  • Pass a drug screen and maintain a current TB card. 
  • Must have a current Arkansas Driver’s license and insurable under OCC’s commercial vehicle insurance policy.
  • Must receive child maltreatment, adult maltreatment, FBI and Arkansas state police criminal background clearance.

Skills and Knowledge:

  • Works effectively with all agency staff members, clients and families, human services providers, law enforcement, juvenile court(s) and the community-at-large to ensure positive outcomes for clients receiving services.
  • Critical thinking skills-uses a logical systematic method for organizing and analyzing information.
  • Communication skills-verbal and non-verbal communication in both telephone and face-to-face contacts.
  • Ability to collaborate with others to bring about the best client outcomes.
  • Demonstrates knowledge of community resources.
  • Ability to assess client and family needs and develop case plans that mobilizes community resources and promotes best practice.
  • Ability to complete paperwork in a timely manner.
  • Practices excellent organizational skills.
  • Practices and models conflict resolution skills.
  • Follows OCC code of ethics.
  • Ability to collect and analyze outcome data.
  • Demonstrates cultural sensitivity to OCC’s clients and families.

To apply, please submit a résumé to:
ATTN: Human Resources
Ouachita Children, Youth, & Family Services
P.O. Box 1180
Hot Springs, AR 71902

or by email to

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