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RESIDENTIAL SERVICES DIRECTOR

Duties and Responsibilities:

  • Supervises, schedules and evaluates direct care staff.     

  • Insures that emergency shelter care is performed according to OCC’s mission, policies and procedures, funding, performance indicators and OCC’s vision and beliefs.

  • Trains direct care staff on all shifts and identifies unmet training needs.

  • Monitors shelter record keeping documentation.

  • Conducts weekly shelter client staffing.

  • Coordinates, schedules and participates in all on and off campus activities for OCC residents.

  • Attends and be present at all special client activities for residents/events when sponsored by or involving outside organizations (liaison between OCC and community).

  • Prepares/maintains readiness for all State, local, or other licensure inspections.

  • Ensure safety, organization and cleanliness of building in coordination with OCC maintenance staff and Executive Director. 

  • Participates in on-call rotation.

  • Participates in OCC’s quality improvement and serves on assigned committees.

  • Reviews performance quality improvement reports to identify areas of needed improvement and participates in developing and implementation solutions to improve quality of service.

  • Other duties as assigned.

Qualifications:

  • Bachelor’s Degree in a related field plus one year’s experience in managing a childcare facility, or a High School education and five years’ experience in managing a childcare facility.

  • Supervisory experience required.

  • Demonstrates knowledge of non-profits.

  • Demonstrates knowledge of Arkansas licensing regulations.

  • Demonstrates excellent communication skills

  • Demonstrates ability to be a team leader and motivate others.

  • Practices excellent organizational skills.

  • Practices and models conflict resolution skills.

  • Follows OCC code of ethics.

  • Ability to collect and analyze data.

  • Demonstrates cultural sensitivity to OCC’s clients and families.

Agency Requirements:

  • Must be able to pass initial and random drug screening and maintain annual TB card
  • Must have a current Arkansas Driver’s license and insurable under OCYFS’s commercial vehicle insurance policy for those whose job requires provision of transportation.
  • Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
  • Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
  • Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies.
  • Complete CPR/First aid and behavior management training when job requires working directly with clients in residence
  • Must attend and complete all staff development trainings as required by grantors and agency
  • Must participate in agency-wide PQI program
  • Must maintain current licensing or certification for any position that requires such

To apply, please submit a résumé to:
ATTN: Human Resources
Ouachita Children, Youth, & Family Services
P.O. Box 1180
Hot Springs, AR 71902
or by email to humanresources@occnet.org

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