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COMMUNITY SUPPORT SPECIALIST

Duties and Responsibilities:

  • Assist clients with completion of Orders of Protection during scheduled office hours
  • Assist clients participating in OFC Transitional Program with creating goals and objectives with timelines for transition to permanent housing
  • Assist with housing search, application, and move-in readiness for RRH clients reviewing lease, reviewing tenant responsibilities, meeting with landlords and discussing payment requirements
  • Provide Case Management services by meeting with assisted clients a minimum of once per month or more dependent upon need of the client
  • Maintain case file on each applicant with case notes and OSNIUM data entry
  • Enforce program guidelines to ensure a safe and secure environment
  • Provide stabilization support
  • Assist participants as needed to obtain documents for verification of services
  • Maintains updated information on housing availability in cooperation with OFC Director
  • Forms relationships with housing agencies, management companies and landlords
  • Provide participants with referrals and linkages to needed community resources
  • Other duties as assigned

Minimum Education and Experience:

  • Minimum of a High School Diploma with 5 years’ experience working with persons in poverty and/or housing assistance, Bachelor’s Degree with 2 years’ experience. Bachelor Degree preferred
  • Experience working with homeless and survivors of domestic abuse
  • Data entry experience
  • Proficient in documentation and case files
  • Must have a valid driver’s license, driver’s insurance and pass all background checks and random drug screens

Skills and Knowledge:

  • Demonstrates knowledge of the target population of the program.
  • Ability to supervise clients in an assertive and pleasant manner.
  • Ability to role model appropriate personal hygiene and appearance.
  • Must be motivated to work with multi-cultural clients.
  • Ability to relate in a professional manner with and make connections with outside agencies for collaboration with OCYFS.
  • Practices excellent communication and organizational skills.
  • Practices and models conflict resolution skills.
  • Understands and model’s cultural sensitivity to OCYFS’s clients and families.

To apply, please submit a résumé to:
ATTN: Human Resources
Ouachita Children, Youth, & Family Services
P.O. Box 1180
Hot Springs, AR 71902

or by email to dstewart@occnet.org

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