COMMUNITY SUPPORT SPECIALIST
Duties and Responsibilities:
- Assist clients with completion of Orders of Protection during scheduled office hours
- Assist clients participating in OFC Transitional Program with creating goals and objectives with timelines for transition to permanent housing
- Assist with housing search, application, and move-in readiness for RRH clients reviewing lease, reviewing tenant responsibilities, meeting with landlords and discussing payment requirements
- Provide Case Management services by meeting with assisted clients a minimum of once per month or more dependent upon need of the client
- Maintain case file on each applicant with case notes and OSNIUM data entry
- Enforce program guidelines to ensure a safe and secure environment
- Provide stabilization support
- Assist participants as needed to obtain documents for verification of services
- Maintains updated information on housing availability in cooperation with OFC Director
- Forms relationships with housing agencies, management companies and landlords
- Provide participants with referrals and linkages to needed community resources
- Other duties as assigned
Minimum Education and Experience:
- Minimum of a High School Diploma with 5 years’ experience working with persons in poverty and/or housing assistance, Bachelor’s Degree with 2 years’ experience. Bachelor Degree preferred
- Experience working with homeless and survivors of domestic abuse
- Data entry experience
- Proficient in documentation and case files
- Must have a valid driver’s license, driver’s insurance and pass all background checks and random drug screens
Skills and Knowledge:
- Demonstrates knowledge of the target population of the program.
- Ability to supervise clients in an assertive and pleasant manner.
- Ability to role model appropriate personal hygiene and appearance.
- Must be motivated to work with multi-cultural clients.
- Ability to relate in a professional manner with and make connections with outside agencies for collaboration with OCYFS.
- Practices excellent communication and organizational skills.
- Practices and models conflict resolution skills.
- Understands and model’s cultural sensitivity to OCYFS’s clients and families.
To apply, please submit a résumé to:
ATTN: Human Resources
Ouachita Children, Youth, & Family Services
P.O. Box 1180
Hot Springs, AR 71902
or by email to dstewart@occnet.org
